Who we are
Primesmith Pathways Sdn. Bhd. (“Primesmith Pathways”, “we”, “us”) is a university placement advisory based at Level 12, Menara Prisma, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia. We are the data controller responsible for the personal information described here.
Information we collect
We only collect what we need to advise you. Depending on how you use our service, this may include:
- Your name, email address and phone number
- Academic details you share, such as qualifications and results
- Study preferences, including destinations and fields of interest
- The content of any message you send us
- Basic technical data, such as your browser type and pages viewed
How we use it
Your information is used to respond to enquiries, prepare course and scholarship shortlists, guide applications where you ask us to, and improve our website. We rely on your consent, and on our legitimate interest in providing the advisory service you requested.
Who we share it with
We do not sell your data. Where you ask us to help with a specific application, we share only the details necessary with the relevant institution, and only with your agreement. Trusted service providers who host our systems may process data on our behalf under strict confidentiality.
How long we keep it
We retain enquiry details for as long as needed to assist you, and for a reasonable period afterwards in case you return. When information is no longer required, we delete or anonymise it.
Your rights
You may request access to the personal data we hold about you, ask us to correct or delete it, or withdraw your consent at any time. To exercise these rights, email us at [email protected].
Cookies
Our website uses a small number of cookies. You can read more in our Cookie Policy.
Contact
Questions about this policy? Write to us at Level 12, Menara Prisma, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia, call +603 2731 4480, or email [email protected].